Earlier today, users around the world reported connectivity issues with some of the most prominent AI assistants. The outage affected ChatGPT, Claude, and Grok, preventing access to the platforms both via browsers and mobile apps. According to initial reports, the problem began around 10:30 AM CET and lasted roughly thirty minutes before services gradually came back online.
This was not a simple slowdown but a full-blown interruption that rendered the platforms unusable for many users. Some encountered generic error messages, while others saw pages that would not load at all. The incident immediately caught the attention of industry experts, as it is uncommon to see three major AI services down simultaneously.
The downtime also impacted Codex and developer APIs
In addition to consumer interfaces, the issue affected Codex, the development tool based on ChatGPT, as well as the paid APIs offered by OpenAI and Anthropic. Developers relying on these tools for their applications reported an increase in 5xx errors and timeouts. Although the interruption was relatively brief, it highlighted the growing dependence on these services for daily activities, both personal and professional.
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Some experts noted the irony in the timing, coinciding with the anticipated unveiling of OpenAI's new model, Astra, which was rumored for today. It is unclear whether the outage was due to an overload from user excitement or internal infrastructure issues. The companies involved have not yet issued official statements regarding the details, but their status pages showed real-time updates indicating recovery.
Service restored after roughly half an hour
According to reports from sources like 9to5Mac, the service began to come back online for some users about thirty minutes after the outage started. However, as is often the case, experiences varied: while some could resume using the platforms seamlessly, others continued to face intermittent difficulties for a while. Companies are monitoring the situation to ensure full stability.
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This incident comes at a critical time for OpenAI, which is rumored to be preparing to introduce a new flagship model called Astra. Speculation suggests this could lead to a significant upgrade from the GPT-5.6 architecture to the highly anticipated GPT-6 generation. This is not the first time a service disruption has coincided with an imminent announcement, as has happened with other tech giants in the past. Some users joked on Twitter comparing the outage to the Apple Store closing before new product launches.
Meanwhile, the AI world continues to evolve rapidly, with innovations ranging from voice assistants to increasingly powerful development tools. For those following industry news, it is interesting to note how service interruptions, though annoying, are becoming a recurring phenomenon accompanying the exponential growth of these technologies. Infrastructure resilience thus becomes a central theme to ensure user trust.
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Users can protect themselves from such inconveniences by adopting alternative solutions, such as using multiple providers or implementing backup systems. While tech companies continue to push the boundaries of innovation, service stability remains a fundamental aspect for widespread adoption. We hope the affected platforms soon return to full normalcy, offering the reliability users expect.
Source: https://9to5mac.com/2026/09/03/chatgpt-and-codex-are-experiencing-an-outage-for-many-users
